Auto Claims Adjuster I - (St Petersburg, FL)

Auto Claims Adjuster I Bi-lingual and non-multilingual positions available This job is responsible for determining covered failures by reviewing vehicle service agreements, determining the need for inspection, interpreting policy coverage, and researching all facts, for multiple product lines; including but not limited to automobiles, recreational vehicles and power sports. This position mandates direct interaction with customers and repair facilities with occasional contact directly with the client. Provide claim adjudication and problem resolution in the AGA Contact Center 90% Responds to and resolves issues encountered by clients and customers in a timely and positive manner. This involves mostly inbound calls, but may also include outbound calls, email, fax and chat Ensures that all customer/client requests are responded to in a timely manner