Customer Service Representative - (Mica, WA)

Customer Service Representative PLEASE NOTE: This position is located ONSITE at our Spokane Valley, WA office. This is NOT a work from home position. GET TO KNOW ALORICA At Alorica, we only do 1 thing - make lives better, 1 interaction at a time. We're a global leader in customer service and background, serving the world's biggest brands with tens of thousands of employees in hundreds of locations around the globe. POSITION DETAILS Alorica's looking for a few good teammates to provide awesome sales and customer service support through our on-line chat group. Ready to start? Chat with us to begin the process now: ( ) KEY POSITION ASSIGNMENTS Respond to on-line chat requests from customers and prospects related to client specific programs and productsIdentifies and responds to customer's needs based on designated procedures of account/client.Handles various incoming sales-focused on-line chat requests.Escalates calls to supervisor when necessary and appropriatePromotes and sells client