Donor Recruiter (Account Manager) - (Des Plaines, IL)

Donor Recruiter (Account Manager) Chicago West Suburbs-Oak Brook, Elmhurst, Addison and Downers Grove PRIMARY PURPOSE: Under minimal supervision, the incumbent is responsible for achieving annual and monthly territorial goals through effective donor recruitment and territory, account and calendar management. DUTIES AND RESPONSIBILITIES: Performs all assigned duties in compliance with internal SOPs and external regulations. Brings compliance issues to the attention of management. Assures quality customer service to all customers. Schedules blood drives within center-established guidelines to achieve monthly and annual goals and projection accuracy. Directs, trains, and motivates volunteer blood drive coordinators and committee members to ensure successful blood drives. Develops new donor sources. Maintains an ongoing public and media relations program in assigned territory. Develops an annual recruitment plan for meeting assigned collection goals. Prepare, assess and respond to monthly forecast details.