Dispatcher - Tampa, FL req21787 - (Tampa, FL)

Schedule: Thursday - Monday, 230p- 11p JOB DESCRIPTION: Dispatcher assignments include answering client pick-up request calls, planning and scheduling pick-ups, communicating with field operations and responding to customer inquiries/complaints. Assigns pick-ups to appropriate internal or external resources to ensure timely delivery to lab. POSITION DUTIES: *\tAnswer client pick-up request calls and enter into dispatch system *\tDetermine if pick-up can be performed as requested by the client based upon multiple factors *\tAssign pickup and delivery destinations to courier *\tMonitor Status of time sensitive pickups to ensure timely delivery to testing location *\tResearches and solves customer complaints or issues. JOB RESPONSIBILITIES: *\tAbility to handle a high volume of telephone calls and work in a quick paced environment *\tExcellent computer skills, good current knowledge of Microsoft Windows and Office products (Microsoft word, Microsoft excel, Outlook, and familiarity with Access).