Customer Service / Inside Sales Representative : Austin, TX 1 - (Austin, TX)

Job ID: Jewell, a CRH company, is a division of the Oldcastle APG Products Group (APG). APG is North America's leading manufacturer and supplier of concrete masonry, dry mix, and hardscape products. With over 2B in sales,APG operates across 40 states and 5Canadian provinces through a network of over 165operating locations and more than 5,000 employees. Summary Responsible for inside sales and/or counter sales. The individual in this role is responsible for answering product inquiries, taking customer orders, coordinating delivery with Dispatch, and coordinating with internal company departments and vendors in a fast:paced office. Customers include homeowners, developers, contractors, and installers. This position is often combined with customer service initiatives and providing support to Outside Sales Representatives as needed. Essential Duties and Responsibilities : Receive customer phone calls; provide support to customers and contractors via phone and in person