Customer Service Representative : Full Time - (Charlotte, NC)

What are you working forward to? At Synchrony we make sure our employees are always working forward to something exciting. On our Call Center team, this means ensuring our customers success:and well do the same for you: through excellent benefits, continuous learning and clear career progression. What youll do as a Customer Service Representative? Youll handle inbound calls from our many cardholders, keeping exceptional customer service as your constant goal. Youll maintain up:to:date computerized customer details, resolve inquires, authorize sales, and most importantly, youll build relationships with clients, customers and colleagues. What youll need to succeed Youll have excellent problem:solving and issue solving abilities; thrive in a team environment; and effectively communicate. Youll need proficient technical skills, including the expertise to manage details in multiple windows, proficiently type while talking and be comfortable utilizing Microsoft Outlook.