Operations services supervisor (teller supervisor) - (Hickory, NC)

Position details: Manage branch operations and service line ociates; teller transactions; basic to complex service and maintenance; deliver access products and services; identify referrals for branch and specialty partner sales. Used in branches staffed with more than4 total FTE (Full time Equivalent) which includes 1 Full time Sales & Service Rep I/II). Required in Financial Sales Manager managed branches Principal Accountabilities Team Management: Manages a team sales & service plan that aligns with the financial expectations of bank and maximizes results by effectively aligning ociates and their activities to create value for both the customer and the bank. For each managed ociate, clarifies expectations, outlines accountabilities and authorities and supports ongoing development through coaching as well as ensuring role appropriate learning plans are in place and being acted upon.