Guest Services Manager, Holiday Inn Express Sarasota East - (Sarasota, FL)

ONE Lodging - now part of Aimbridge Hospitality Position summary As a Guest Services Manager, you will fill a key leadership role with an industry-recognized leader in hospitality management services. You will coordinate the activities of guest service representatives, drivers, bellmen, telephone operators and night auditors to ensure high quality guest service. Your experience and ability will focus on maximizing profits, developing and retaining employees and exceeding guest expectations. This position typically reports directly to the General Manager. The perfect applicant will: Have four or more years of Hotel Customer Service Hotel Supervisor/Management background and brand experience desired. Be incredibly friendly, customer-centric, love to smile and have knowledge of the local area. Have strong technical skills and brand POS experience.