Messaging Operations Engineer - (Minneapolis, MN)

job summary: Description: Support of messaging environment including Microsoft Exchange 2016; Office 365 Exchange On-line; Outlook 2016; Outlook Web Access; Outlook Mobile app Perform moderately difficult and independent assignments in the troubleshooting, problem diagnosis, problem resolution and ongoing production support for 1 or more technologies within the technical area of ability Proactively monitor the stability and performance of the messaging and mobile infrastructures and take appropriate corrective actions prior to an incident or problem occurring Actively collaborate with teammates and contractors/vendors on bridge calls to prevent or resolve incidents/problems in an expeditious manner Job description: