Configuration director - (San Francisco, CA)

Clover is reinventing health insurance by working to keep people healthier. The Configuration team is a group of hard-working, dedicated analysts working at the heart of Insurance Operations. This team maintains the business function of our insurance system activities, including working with the operations teams (Claims, Enrollment, Network Management, etc.) to understand their day to day needs, resolving escalated issues, and configuring our claims system. The team also works on projects to improve the efficiency and accuracy of all insurance operations. The success of the Insurance Operations department relies on collaboration with our internal counterparts: Membership, Utilization Management, Appeals, Grievances, Customer Service, and Provider Data. As a Configuration Director at Clover, you will play an active role in executing on a strategy that will enable Insurance Operations to scale efficiently to meet the demands of the organization.