Relationship Loan Specialist - (Andover, MN)

The Relationship Loan Specialist is responsible for working directly with our customers (brokers, loan officers, etc.) to ensure an excellent customer experience, while managing to production and cycle time targets. Strong relationship building and communication ability are key This is a very fast paced learning environment that will allow you to build your business knowledge and individual talents very quickly. You will also have room to grow at TCF as we promote from within whenever possible. Major Areas of Accountability Manage a portfolio of loans and customers ensuring that each loan moves through the loan process as quickly and accurately as possible Own the customer experience - making it as easy as possible by: Coaching/guiding the customer through the process Building a strong relationship that drives future business/growth Proactively communicating loan status Responding to customer inquiries in a timely manner Act as a liaison across a cross-functional team who supports you to ensure the loan is