Tech Support Engineer - (Mahwah, NJ)

Our client is a recognized industry innovator in network security technology that is experiencing enormous growth and who’s offerings are well-regarded as being some of the most innovative in their space. As a result of their expansion we are seeking a applicant with strong computer skills with network and security offerings to join their team in this role. Job title: Tech Support Engineer Location: Mahwah, New Jersey area Job summary: We are seeking a qualified technical support engineer applicant to add to the support team who’s responsibility will be to provide support to customers and partners for network security product offerings Position qualifications: Leverage strong TCP/IP networking skills to perform level 2 technical support and network troubleshooting to isolate and diagnose common network problems. Take ownership of customer technical issues and respond in a timely fashion to provide resolution to maintain high-level of customer satisfaction