Claims Examiner I (12559) - (Cleveland, OH)

* Prompt and timely processing of claims accurately within deadlines * Heavy phone contact with medical facilities, policyholders and agents * Back up phone support for the department's Claims Call Center Unit as needed * Assist with various department functions, projects, and assignments as directed * Follow department procedures and guidelines to ensure compliance with legal and insurance regulations Key skills: * Must have a high-level of quality focus on providing excellent customer service * Expertise to process a high volume of claims efficiently and accurately * Critical issue solving, decision making, and issue solving abilities * Good verbal, communication, and written skills * Strong organizational and research skills * Must be detail oriented, have expertise to work well under pressure