Temporary Desktop Support Technician - (Elk Grove, CA)

Job description: iHeartMedia Sacramento is looking for a Temporary Desktop Support Technician to fill a position up to 3/29/19. Technical and open-minded applicants should apply for an opportunity to build your career. Provides customer computer support on-site for company employees Utilizes technical support tools and identifies problems and solutions to end user incidents. Assists staff with the installation, configuration and ongoing usability of desktop computers, peripheral equipment, software and IP telephony solutions; ensuring desktop computers interconnect seamlessly with diverse systems including associated validation systems, file servers, email (Exchange) servers and audio/visual conferencing systems, applications servers and administrative systems. Interacts with varying IT/IS functional groups and management ensuring solutions are being provided by escalating tickets within the service management tool. Assists with Server Administration when needed.