Content Manager - (San Bruno, CA)

job overview: This contract role on the Change, Communication and Training team will improve our eCommerce category support through the procurement, design, development and delivery of relevant and engaging on-line documentation support and digital training content. This job mandates a curious and detail-oriented individual with a large set of skills and interests that can apply to successful final products. location: San Bruno, California job classification: Contract salary: $63.17 - 69.49 per hour work hours: 9am to 6pm education: Bachelors responsibilities: Responsibilities: Work directly with Product Management and Subject Matter Experts to produce, update, and maintain high-quality, employee-facing documentation and on-line training support aids for key business processes and deeply technical software products used by our eCommerce merchants. Deliver documentation in various formats: Knowledge Base articles, user guides, FAQs, animations, graphics and microlearning videos.