Assistant General Manager - (Richmond, VA)

The Assistant General Manager is responsible for creating an in-center environment that exemplifies exceptional customer service and inspires staff members to reach beyond their best. As the centers 2nd-in-command, the Assistant General Manager (AGM) provides leadership and vision to his/her reports and other center staff, aiding the General Manager in all center operations and floor management duties, and assuming responsibility for the center in the GMs absence. The AGM works closely with the General Manager in order to achieve the centers financial objectives, developing and monitoring the performance of operational plans and budgets and creating sales/marketing plans that support the overall objectives of the company. The AGM helps control costs in all operations-related areas (including labor) and isnt afraid to make changes when necessary.