Collections Unit Administrator Supervisor - (Huron, SD)

Full time Variable hours Monday-Thursday 1:30 p.m.-10:00 p.m., Friday 10:30 a.m.-7:00 p.m.; Rotating weekends Provide direction and assistance in managing the daily workflow for the department. Assist in monitoring the unit's work in progress, and assist reps with questions concerning credit card accounts, and handle call escalations. Job necessitates superior verbal and writing expertise, demonstrated leadership skills, strong analytical and analytical abilities, and an expertise to provide directions to staff and make sound business decisions. Must be proficient in Excel and Microsoft word; 4 yrs credit card background and supervisory background are preferred; some work with FDCPA is helpful. Skills Preferred * Call Center * Ms excel * Microsoft power point * Spoken communication * Written correspondence * Issue solving * Collections Behaviors Preferred * Team member: Works well as a member of a group * Detail Oriented: Capable of carrying out a given task with all info necessary to get the task done well *