Full Time Front Desk Agent - GALLERYone a Doubletree Suites by Hilton - (Fort Lauderdale, FL)
A Front Desk Clerk is responsible for assisting Guest Service Agents in checking in and checking out guests in the hotel's continuing effort to deliver outstanding guest service and financial profitability.What will I be doing?As a Front Desk Clerk, you would be responsible for assisting Guest Service Agents in checking in and checking out guests in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards: Assist Guest Service Agents and Front Office leadership with the checking in and checking out of guests. Respond to guest inquiries and in a timely, friendly and efficient manner Provide driving and/or walking directions to guests to local destinations Ensure a high-level of product knowledge of the hotel, including, but not limited to, directions, hours of outlet operation, hotel services
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From JobDiagnosis - 1 month ago