Customer Service Intermediate level - (Chester, PA)

Our manufacturing client in Chester, PA is seeking a temporary- permanent Customer Service Coordinator to join their growing team! Applicants must be comfortable working in a high energy environment and have advanced Ms excel skills. Applicants must be able to work Monday- Friday 8:30am- 5:00pm. Responsibilities: - Answer customer questions and concerns, follow up on order status and communicate with carriers - Communicate with customers via phone and email regarding orders -Communicate with multiple departments to ensure orders are processed and shipped correctly -Complete advanced functions in Excel- Pivot tables, formulas, VLOOKUP -Resolve customer issues and document all customer communication Working hours: 8:00 AM - 5:30 PM Skills: -Strong communication -Customer service oriented -Organized -Expertise to be flexible Education: Bachelors Background: Entry Level Requirements: -Must be proficient in advanced Excel -Previous logistics coordinator background