Customer Service Representative - Full TimeCustomer Service Representative - - (Charlotte, NC)

What are you working forward to? At Synchrony we make sure our employees are always working forward to something exciting. On our Call Center team, this means ensuring our customers success and we'll do the same for you: through excellent benefits, continuous learning and clear career progression. What you ll do as a Customer Service Representative? You'll handle inbound calls from our many cardholders, keeping exceptional customer service as your constant goal. You'll maintain up-to-date computerized customer details, resolve inquires, authorize sales, and most importantly, you'll build relationships with clients, customers and colleagues. What you ll need to succeed You ll have excellent problem-solving and issue solving skills; thrive in a team environment; and effectively communicate. You ll need proficient technical skills, including the expertise to manage info in multiple windows, proficiently type while talking and be comfortable utilizing Microsoft Outlook.