Field Service Technician Sr - (Clovis, NM)

Field Service Technician Sr SUMMARY:The Field Service Technician will provide quick response to customer requests for product support. The tasks performed will include but not be limited to, system and device troubleshooting and problem evaluation as well as performing and/or supporting the necessary rework or repairs required to return the equipment to functional status. The Field Service Technician will also be instrumental in preparing reports and will work in conjunction with the Configuration Manager to update and track the configuration status of the fielded units.PRIMARY ASSIGNMENTS INCLUDE:Provide technical support to SNC customers in order to give quick problem assessment and corrections for the fielded unitsResponsible for documenting all customer interactions and must implement and/or support implementation for hardware, software