Quality Assurance Analyst - (Monroeville, PA)

Job details The Quality Assurance Analyst assures consistent quality of Specialty Services Revenue Cycle functions in order to yield improved financial results for CVS Specialty Health. The role will be accountable for conducting quality audits specific to Specialty Accounts Receivable and partnering with training and process improvement functions to enable continuous improvement. The role will also provide info to assist in the feedback and formal education process for specialty colleagues. - Reports on performance results and may provide support to supervisors in the development of action plans for staff and unit effectiveness - Superior written and oral communication expertise - Contributes to team effort by accomplishing related results and other responsibilities as assigned Minimum experience - 1 or more years background with Microsoft office, specifically Ms excel Preferred Requirements