Xfinity Mobile Tech 1 Support - (North Charleston, SC)

As you may already know, Comcast is 1 of the nation's largest technology companies. Comcast provides world class video/entertainment content, High Speed Internet and Voice/Mobile phone service for residential and business customers. We are seeking eager, enthusiastic professionals who are interested in a career with us. The perfect candidate will have a strong preference for providing world class Customer Service Background in every customer interaction. Summary Responsible for working closely with customers in all markets nationwide to understand root cause for all advanced issues regarding provisioning, billing, sales, account management and repair related tickets and calls. Communicates and/or implements process requirements to reduce overall trouble rates. Uses multiple advanced systems and applications to ensure customer service orders and tickets are completed accurately and on-time while creating a great customer background within the Xfinity Mobile call center environment.