Customer Service - (Cleveland, OH)

Score Marketing is a fast growing & dynamic company that strives to deliver an extraordinary overall customer background. Our ability and customer service solutions enable our clients to realize our approach is personal and gives us the ability to understand their needs inside and out. Position description: Daily meetings with management Provide excellent customer service Exert expert level knowledge when dealing with customer complaints Build on customer relationships Strive for customer relationships to build brand loyalty Coordinate with teammates when new promotions and upgrades are available Stay updated on industry trends Be on the front line for Score Marketing's customer service Be creative with solutions Coordinate conference calls with other offices Attend educational seminars Ensure quality and customer satisfaction Qualifications Outgoing personality Patience 1yr background with customer service is preferred Background in retail is also a plus Communication expertise must be top notch Ability