Phone Banker I - (Minneapolis, MN)

Job details Delivers welcoming phone service as a representative of the credit union through positive communication abilities. Provides professional service and sales of deposit products and convenient services through effective people skills and proficient knowledge. Responsible for meeting established Credit Union and Branch goals through active participation in sales programs. Accurately and efficiently processes a wide variety of financial inquiries, account openings, service requests, and transactions. Balances transactions and completes necessary reports. Key functions, Duties and Responsibilities: Delivers friendly, helpful phone service through: Preparing for daily interactions with a professional image and an organized workstation. Maintaining proficient knowledge of TruStone products and processes. Taking responsibility for waiting calls in a timely manner. Greeting and talking with members using a smile, pleasant tone, professional language, and full attention.