Front Desk Agent / Call Center-Overnight - The Ritz-Carlton - (St Marys, GA)

Front Desk Agent / Call Center-Overnight At more than 80 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the background stays with them. As the premier worldwide provider of luxury experiences, we set the standard for rare and special luxury service the world over. We invite you to explore The Ritz-Carlton. The Ritz-Carlton, Amelia Island, located at 4750 Amelia Island Pkwy, Amelia Island, FL, 32034 currently has the following opportunity: Front Desk Agent / Call Center-Overnight (180002HS): Process all guest check-ins by confirming reservations, assigning room, and issuing and activating room key. Process all payment types such as room fees, cash, checks, debit, or credit. Process all check-outs including resolving any late and disputed fees. Answer, record, and process all guest calls, messages, requests, questions, or concerns. Coordinate with Housekeeping to track readiness of rooms for check-in.