Product Support Engineer - (Tucson, AZ)

Caterpillar's Surface Mining and Technology Division is currently seeking an Assistant Service Engineer / Product Performance Engineer at its Tucson, AZ facility. In this role, you will responsible for following, identifying, evaluating, documenting, communicating and correcting specific engineering and workmanship deficiencies in Large Mining Truck autonomous products. Job Duties/Responsibilities may include, but are not limited to: - Create detailed trip reports from all dealer and customer visits. - Expertise to communicate effectively with teammates, other work groups, dealers, and customers. - Assist dealer with the assembly and commissioning of field follow machine. - Document all events, activities, repairs, suggestions, and comments within the Pre-Production Reliability Database (PPRD) from the dealer and customer. Basic qualifications: - Inspect parts returned for warranty claims; gives advice and guidance to engineers; provide