Hospitality & Tourism: Store Supervisor - Augusta, Maine - (Augusta, ME)

The Store Supervisor is responsible for providing an operationally sound and legendary background to Customers by supervising the teller and platform teams in the absence of the Store Manager or the Assistant Store Manager. This job provides ongoing coaching and models Guiding Principles to ensure WOW! Customer Service is experienced by all Customers at every interaction. Store Supervisors have the flexibility to move between platform and teller line and the expertise to prioritize the needs of both. Position responsibilities Provides exceptional Customer service. Provides supervision/coaching/mentoring of Teller and Platform staff to positively reinforce behavior and assists with staff development planning. Has the flexibility to move between platform and teller line and the expertise to prioritize the needs of both. Primarily works in assigned Retail Store. Occasional travel required for Classroom Training, On-the-Job Training and Regional meetings.