Service Writer - (Columbus, NE)

service dealer kenworth Sahling Kenworth, located in Columbus, NE, is currently accepting applications for a full time Service Writer. This position is ideal for someone who has the expertise to work in a dealership environment, sufficient technical skills, and great communication expertise. This is a great opportunity to join a growing and successful dealer group!Responsibilities:Create a positive initial contact with service customersInsure that all service phone calls are handled professionally and expedientlyWork closely with shop foremen to schedule service repairsPerform additional duties as required by the Service ManagerPerform all required tasks in accordance with company Standard Operating ProceduresPrimary Duties:Open work ordersDiscuss service issues with customer and create an accurate description of customers service problems and requestsDetermine method of payment and explain payment qualifications to customer before work commencesMaintain communication with customer as necessary during the