Family Services Manager - (West Palm Beach, FL)

S UMMARY: This posit i on is p r i ma ri l y r e spons i ble for managing a team that provides enrollment and eligibility services for all School Readiness, Voluntary Prekindergarten, CSC Scholarship, Head Start and Early Head Start child care programs. This job mandates comprehensive knowledge of the services provided. ES S EN T I A L D U T I ES A ND RES P O N S I BI L I T I E S : On sight manager responsible for overseeing the day to day operations at an ELCPBC location. Monitor progress and oversee delivery of service and problem solve. Evaluate and improve the efficiencies of business processes and procedures to enhance response time, quality, efficiency and output. Administrates office operations and procedures. Ensures staff maintenance of confidentiality with highly sensitive info. Plan and implement systems that perform the work and fulfill the mission and the goals of the department efficiently and effectively.