Fleet Manager - (Fort White, FL)

Alachua, FL Fleet Manager Summary: The Fleet Manager provides operational leadership and support to drivers assigned to a customer or customer’s account. The Fleet Manager is a liaison with the customer ensuring high-quality customer service and support. Ensures safe and timely deliveries. Is responsible for enhancing the overall customer service and support by managing drivers to ensure the client’s needs and expectations are met. Diagnoses and uses independent discretion based on the circumstances to solve employee-related issues. Essential Duties and Responsibilities: Manages drivers’ activities and ensures drivers are meeting and following Hogan expectations and policies and performing to a level that meets client expectations and needs. Identifies and addresses any driver performance issues through the use of coaching and discipline, including termination, as appropriate. Interviews prospective drivers and make recommendations on hiring decisions.