Call Center Representative - 2+ yrs previous CS EXP Required - (Cincinnati, OH)

Call Center Representative - 2+ yrs previous CS EXP Required Inbound Customer Service Representative - Inbound Contacts RepresentativeHumana is hiring multiple Customer Service Representatives in Springdale, OH! Staring at $17/hour and up based on background, plus bonus potential!As an Inbound Contacts Representative, you will handle incoming inquiries from members, providing them with excellent customer service. You will utilize administrative, customer service and technical skills while working on routine and patterned assignments to serve the needs of Humana membersJob Responsibilities: Address customer needs, resolve issues and educate members Perform basic administrative/clerical and customer service tasks Escalate unresolved and pending customer grievances Meet expectations and quality standards Use attention to detail to ensure accuracy Work together under supervision within established guidelinesRequired Requirements: High-school diploma or equivalent two years of customer service background Strong