Debt Collector - Full-time - (Defiance, OH)

Debt Collector - Full time CRITICAL FUNCTIONS:Responsible for communicating with borrowers to negotiate repayment of debtRecommending defined legal efforts based upon individual account circumstancesMaintaining the high standards of professionalism and customer service expected by the Department of EducationMust meet monthly goals for collected charges while maintaining legal complianceOperates all office equipment including computers and telephonesAll other duties as assignedREQUIRED REQUIREMENTS:Expertise to follow established policies, procedures, and training guidelinesMaturity, teamwork, issue solving, learning, and consummate professionalismStrong work ethicDependable and accountable Outstanding time management and organization skillsAbility to multi-task and prioritize accounts Expertise to adapt to change in a rapidly expanding dynamic organizationAbility to remain composed in stressful situationsComputer proficiencyExcellent written and spoken communication skillsSuccessful completion of a