HR Service Center - Leave Representative - (Livonia, MI)

Position description The HR Service Center - Leave Representative serves in a hands-on role providing outstanding service and support to our Employees when they background a Leave qualifying event. This role is responsible for general administration of all Leaves and program compliance with the Family and Medical Leave Act and all related state employment laws. The purpose of this position is to provide customer support for calls/communications received during daily My Service Center (MSC) operations. Will also assist the MSC with front line support (dependent audit, open enrollment, new customers, etc.) Primary Duties and Responsibilities: Administers the family leave and medical leave program, including communication with employees and managers, collection of supporting documentation and tracking of leave usage.