Director, Customer Experience (Delicatessen Services Co., LLC) - (Sarasota, FL)

Boar's Head Brand, the nation's leading provider of premium delicatessen meats & cheeses, is currently seeking a creative and innovative applicant to join our world class team. This position will evaluate the distributor training programs to determine the degree to which the current programs effectively deliver on the needs and objectives defined by the company. A successful applicant will drive strategic thought leadership for the training function, introducing new functionality and capability, while ensuring that training activities align with organizational strategy and are conducted timely in a quality fashion in the field and in home office. Critical functions * Assists in the development of the strategic direction for the Distributor Training and Retail Training Teams. * Familiarity with e-Learning systems, administration and downstream impact.