Customer Service Representative - (St Petersburg, FL)

Our client is currently seeking a Customer Service Representative This is a contract position scheduled for one year with permanent possibility. This job will have the following responsibilities: Answers calls and questions related to account opening and maintenance. Processes various basic department related reports and resolves account issues. Maintains detailed records/notes to ensure all client requests are logged and completed in a timely fashion. Receives cross-training and assists with other operational functions as required. Performs other duties and responsibilities as assigned. Requirements & Requirements: Must be able to pass a background check Recent background within a customer service role Strong background providing customer service / support over the phone High-school degree or equivalent with at least 2yrs of customer service background Associates degree or higher preferred Thorough knowledge of Microsoft office (Outlook, Microsoft word, Ms excel)