Automotive Service Advisor / Service Writer - (Ankeny, IA)

Automotive Service Advisor Southtown Chrysler Dodge Jeep Ram in Indianola, part of the Ken Garff Automotive Group, is currently hiring experienced Service Advisors for their industry leading service team! Service Advisors interpret customer needs for the mechanics. Position assignments: Serve as the primary point of contact for all automotive service and repair matters. Understand customers problems and arrange for appropriate service. Prioritize required services, and offer options Set and manage the expectations of the service delivery for both the customers and mechanics. Continuously keep the customer updated on repair needs and completion times. Exemplary customer service skills are a must Mainline Dealership Service Advisor background required Chrysler, Dodge, Jeep, Ram background wanted Verifiable customer service performance record Valid driver's license Must be 18yrs or older and authorized to work in the U.S. High-school diploma or equivalent Dealership Commitment: