Service Advisor / Automotive Service Writer - (Fitchburg, MA)

Ron Bouchard Chrysler Dodge Jeep Ram is looking for experienced Service Advisors / Service Writers to join our industry leading service team! Service Advisors / Automotive Service Writers interpret customer needs for the mechanics. The average annual salary for an experienced Service Writer is over $60,000! Start your career with Chrysler today! Job responsibilities: Serve as the primary point of contact for all automotive service and repair matters. Understand customers problems and arrange for appropriate service. Prioritize required services, and offer options Set and manage the expectations of the service delivery for both the customers and mechanics. Continuously keep the customer updated on repair needs and completion times. Exemplary customer service skills are a must Verifiable customer service performance record required Previous Service Advisor background a plus ADP or Reynolds and Reynolds background highly preferred Valid driver's license We Offer: