Part-Time Teller - St Johns - (St Johns, MI)

SUMMARY Operates a teller window and/or drive-up to provide customers with excellent customer service on a variety of transactions. Identifies cross-sell opportunities and refers to the appropriate team member(s). ESSENTIAL DUTIES AND Assignments include the following. Other duties may be assigned. Performs and completes in an efficient and courteous manner the teller servicing of transactions; deposits, withdrawals, payments on loans, and check cashing within the established policies and procedures. Maintain a cash drawer and balance the drawer daily. Promotes and enhances customer relations by projecting a positive image of the bank, department and self by providing quality service to all customers. Initiates sales, actively pursues cross-sell opportunities, and assures proper servicing and referrals with the appropriate personnel using Mercantile's Customer Relationship Management System (360 View). Meets or exceeds sales goals.