DFW Dealer Services Coordinator - (Euless, TX)

Job Scope Monitor and coordinate activities associated with the preparation and sale of customer vehicles throughout the auction process in ways that meet or exceed customer expectation and contribute to efficient sales operations. Critical responsibilities * Monitors vehicle preparation and sale process and communicates with lane, department managers, market sales team, and other coordinators to ensure each vehicle crosses the auction block on sale day and ensures vehicles are re-run if necessary * Provides direct communications link to customers to ensure their expectations are met and service issues are resolved * Educates dealers on all Manheim products and services * Investigates, troubleshoots, and resolves customer problems and issues * Serves as a liaison between customers, sales teams