Telecommute customer experience shift supervisor - (Ocala, FL)

A travel software company is in need of a Telecommute Customer Background Shift Supervisor. Individual must be able to fulfill the following responsibilities: Supervising your shift to ensure smooth operations Guiding agents through difficult situations, taking escalations when necessary Maintaining and being responsible for service levels throughout your shift Requirements for this position include: Comfortable being empowered to make decisions Proven capability of responding readily and flexibly to changes Expertise to work well in an open, collaborative team environment A natural at efficient and straightforward communications (perfect grammar and spelling) Strong issue solving abilities with the expertise to find solutions for operational and people problems For more info: https://jobs-search.org/other-jobs/telecommute-customer-experience-shift-supervisor-wanted-in-ocala_i5324981