Surveyor - (Buffalo Grove, IL)

JOB OVERVIEW: Performs onsite evaluation of confirmed moves to determine the necessary business course of action for a successful customer move. Produce accurate and detailed details for all origin services to generate an effective move plan and facilitate accurate estimates/billing. Earns transferee trust by demonstrating knowledge of Graebel and the move process. Meets the expectations of operations by providing accurate and detailed info regarding the transferees needs and expectations to ensure a successful move. Ensures all Graebel Move processes are upheld to the highest standard. PRINCIPAL/ESSENTIAL DUTIES AND RESPONSIBILITIES: 1. Obtain knowledge of customers circumstances and expectations from the sales and move coordination team prior to conducting the in-home survey to instill confidence in the organization and Graebel Move process. 2. Conducts in-home surveys upon receipt of confirmed order allowing adequate time for preparation and processing prior to load date.