Maintenance and Support (Claims Administration Work Check SYS)(Job ID:K3874) - (Olympia, WA)

The Department is seeking a Applicant to develop a technical solution to replace many of the manual processes and calculations that exists in the Claims Administration work checking process. The current work check tracking process in Claims Administration for tracking progressive skill achievement for over 200 learners a year is a manual process that is cumbersome and not user friendly. The current tools that coaches, supervisors, leads, and the data compiler use in each program are mostly manual and prone to human error and create duplication of effort and delays in the process. Requirements * Applicant should have background in providing help desk support * Applicant should have background in technical support services such as troubleshooting * Applicant should have background and knowledge of APIs. * Applicant should have knowledge of entity relationship (ER) diagrams, stored procedure listing, and report Documentation * Applicant should have background and knowledge of MS SQL Server SQL 2012 R2.