Teller Lead - (Pittsburgh, PA)

Position description At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best background for our customers. As a full time Teller Lead within PNC's Retail Branch organization, you will coach Tellers on customer service skills and supervise conversations that enable referral opportunities for PNC products. You will also greet customers in the lobby, educate customers on new technology, supervise customer transactions, and assist with outbound calling initiatives. This position will be based in Pittsburgh, PA at the Penn Hills Rodi Road retail banking branch. Job Profile Coaches, mentors and leads tellers by example to deliver a unique customer background aimed at improving customer financial wellbeing and creating loyalty while increasing share of wallet. Processes a variety of customer interactions. Educates customers on alternatives available for their financial interactions.