Technical Lead (ServiceNow) with Security Clearance - (Washington, DC)

Job details: The Technical Lead will be the chief architect and technical leader of a ServiceNow migration from a legacy ITSM solution. The successful applicant will have significant knowledge of the ServiceNow platform, services, and associated configurations. The ServiceNow Technical Lead will provide expert consultation and technical leadership to the ServiceNow migration including architecture, configuration, migration best practices, and strategies to support ServiceNow operational KPIs. The applicant will also provide ability in ServiceNow governance and work within an ITIL service delivery model. Key assignments include technical management and support of the ServiceNow, identifying the solution path for migration from on-premises solution to ServiceNow operating in cloud. The ServiceNow Technical Lead will support the Project Manager in gathering and analyzing qualifications, solution design, and execute the migration, while delivering high customer satisfaction.