Computer Technical Support Consultant 1 or 2, UCP 4 or 7 - (Storrs Mansfield, CT)

The University of Connecticut, Info Technology Services (ITS), is filling 2 positions for Computer Technical Support Consultant 1 or 2. The selected applicants must be self-starters with the ability to operate independently but also be capable and willing to work efficiently in a team environment.Under the general direction of Campus Technology Management and a Team Lead, the Computer Support Specialists will primarily be responsible for assisting Faculty & Staff with computer support issues. These positions work together with the Configuration Management Team in providing standards based support. The Computer Support Specialists will also play a key role in improving current services, proposing process improvements and identifying new services that will benefit University customers.