Service Technician - Commercial Kitchen - General Parts, LLC - (Louisville, KY)

Commercial Kitchen Service Technician Summary: The Technician provides customer service in the field to troubleshoot, diagnose, and repair commercial cooking, refrigeration, and/or HVAC equipment. Commercial Kitchen Service Technician Functions: (Critical functions may include, but are not limited to, the functions listed below) Properly troubleshoots, diagnoses, and repairs commercial cooking, refrigeration, and/or HVAC equipment. Provides highest level of service to the customer and professionally communicates the service needed to customers. Defines service problems, collects data, establishes facts, and draws valid conclusions about the work needing to be performed. Legibly completes paperwork for all services performed on behalf of the customer. Consults with the Parts Department to get parts ordered and the Service Department to get follow up calls scheduled. Communicates with manufacturers as needed to help with diagnosing problems with equipment.