Customer Services Representative (Clinic) - (Federal Way, WA)

Job Number: 182817 Department: VM Federal Way - Adult Primary Care Hours: 7:00am-7:00pm/Variable Customer Services Representative (Clinic), Adult Primary Care - Federal Way Virginia Mason is seeking a Customer Services Representative in our ambulatory clinic. The Customer Services Representative facilitates and coordinates the daily activities of the section to ensure that each patient feels respected, welcome and comfortable. As a Customer Services Representative you will assist providers in administering health care through telephone answering, appointment scheduling, rooming patients, managing and communicating daily schedules, ensuring revenue capture is complete/timely, and communicating test results and patient concerns in an efficient and timely manner.