Managed Services Mainframe Engineer - Websphere IBM MQ - (Lansing, MI)

**Job description:** The primary purpose of this position is to support the IBM MQ product and associated activities related to IBM's MQ product. **Primary Duties & Responsibilities** **? Ensures system improvements and/or modifications are implemented** **? Provides technical assistance regarding Disaster Recovery exercises and Business Continuity Processes** **? Develops, enhances, and supports technical approaches that allow audits and scalable implementations of large, complex mainframe environments** **? Identifies and resolves performance issues** **? Facilitates project planning efforts by establishing and meeting work estimates, target dates, milestones and schedules** **? Participates in ongoing development and improvement of installation standards** **? Works with project managers in the development and implementation of project plans and timelines** **? Addresses and updates customer incident tickets and changes