Concierge - (McLean, VA)

The Customer Service Representative will provide a welcoming approach to all employees and visitors while efficiently managing lobby areas to accommodate employee and guest needs.? The role is client facing and the Customer Service Representative will provide friendly, knowledgeable and courteous 1st impressions to guests and visitors while anticipating needs. Various duties to include verifying identity, visitor management (checking in and out) providing general details and directions. Reports to the Regional Program Manager.?Critical responsibilities Greet / host / provide support for guests, visitors and employees Issue temporary badges Building/Campus/Area details center Respond and follow through to requests for details and communicate with all levels of management with minimal supervision Organizes and maintains ?lobby ?/ front desk areas Resolve problems associated with all building services including: janitorial, mailroom, copier services, parking, badging